What we collect
We may collect the following information:
What we do with your information
We use this information to:
We may also share your personal data with delivery companies who carry out delivery, collection and the return of items where you choose to buy this as part of our services.
If you are an existing customer, we may contact you by electronic means (e-mail or SMS) with information about products similar to those which were the subject of a previous sale to you. We may also contact you by email if you specifically consent to this. At any time, you will be able to unsubscribe to these emails and SMSs if you prefer not to have them.
IP addresses and Cookies
We may collect information about your device, including where available your IP address, operating system and browser type, for system administration. This is aggregated statistical data about our users’ browsing actions and patterns, and does not identify any individual.
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in to help websites work, or work more better, as well as to provide information to the owners of the site.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your device used to access our site. Cookies contain information that is transferred to the drive of your computer or device. They help us to improve our sites and to deliver a better and more personalised service. They enable us:
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
How do I change my cookie settings?
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.
We know it’s important to keep your information is secure. To prevent unauthorised access or disclosure, we have put in place physical and electronic procedures to safeguard and secure the information we collect online. Be aware that sending information through the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Controlling your personal information
Other than sharing with borrowers and lenders on the site and to provide the service we offer (such as delivery agents for the purpose of collecting, delivering and returning items) we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
Under the Data Protection Act 1998, you may request details of personal information which we hold about you. If you would like a copy of this information, please contact us at: firstname.lastname@example.org. We may charge a fee for this and may require that you give evidence of your identity.
If you think any information we are holding on you is wrong or incomplete, please contact us as soon as possible and we will sort it out.
Innovation Birmingham, Faraday Wharf, Holt St, Birmingham B7 4BB
t: 0800 689 0695